FAQ's - Earthwell

Your Earthwell stainless steel insulated water bottle, travel mug, and tumblers are designed for life. Follow these tips to look after them.

How do I clean stainless steel insulated  and single walled water bottle?

You can hand wash your stainless steel vacuum insulated bottles (Kewler™ with Bottle Opener Cap and single walled (Earthwell Woodie™ water bottle, with hot soapy water or in the dishwasher. 

How do I clean my Stainless steel Earthwell Roaster Earthwell Roaster travel mug, Insulated Tumbler and Cups?

You can hand wash your stainless steel vacuum insulated travel mug (Earthwell Roaster™),  Earthwell insulated tumblers and Earthwell insulated cups can be washed with hot soapy water or in the dishwasher. 

Can I wash my insulated travel mug, tumbler and vacuum flask in the dishwasher?

All of the Earthwell drinks bottles, travel mugs and tumblers are dishwasher safe and can be cleaned with normal dishwashing soap. This won’t damage the bottle insulation. The items are dishwasher safe, however it is recommended to hand wash the Earthwell Woodie water bottle cap.

How do I care for the Earthwell Woodie Insulated Water bottle?

The Earthwell Woodie insulated water bottle lids will develop character and a unique look with use, the wood has been left unsealed to allow for a personal look to develop. It is not recommended to varnish/lacquer the walnut or maple wood. 

To better care for your Earthwell Woodie™ cap it you can occasionally apply a light application of mineral oil to the walnut and maple finishes to keep them looking good for longer. If the wood becomes heavily marked, a very light hand sanding with fine grade sandpaper (extra fine/220 grit or similar) followed by a light application of mineral oil might be of benefit. The walnut finish from new may benefit from a light application of walnut oil and then buffed with a mineral oil or furniture polish.

Can I put my Earthwell drinks bottle in the freezer?

Provided there’s no liquid inside, you can safely put your Earthwell insulated water bottle and travel mugs in the freezer to cool them down before adding drinks. The single walled Earthwell Woodie and Cup can also be put in the freezer (without liquid) . Alternatively just add ice cubes to your bottle, flask or tumbler!


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